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SiteMind

Answer shoppers’ questions before they leave the product page.

Shoppers ask the same things every day: will it fit, when will it arrive, can I send it back. SiteMind reads your product pages and store policies, answers those questions in the widget, and links the page each answer came from.

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What your visitors ask. And what SiteMind does with it.

  • Does this jacket run small?

    Answers from the product page and your size guide, if they say. If they do not, it says so rather than inventing a fit.

  • How long does shipping to Canada take?

    Answers from your shipping page and links it.

  • Can I return a sale item?

    Answers from your returns policy and links it, so the shopper reads the exact terms.

  • Do you do wholesale orders?

    If your site covers it, it answers. If not, it can take the shopper’s name and email so your team follows up.

What to give it. So it can answer those questions.

  • Your store pages

    Product pages, collections, shipping, returns and FAQ pages are crawled like any other site.

  • Shopify and WordPress

    The Shopify app installs the widget without theme edits, on Growth and above. WooCommerce stores use the snippet or the WordPress plugin.

  • A size guide as a file

    Upload size charts or care guides as PDF, Word or CSV if they are not on your site.

Where it stops. Worth knowing before you start.

  • It does not see orders, stock levels or delivery tracking

    SiteMind answers from your pages and files. It cannot look up orders, stock levels or delivery tracking unless you connect your own system with an AI action, available on Growth and above.

Questions. Answered plainly.

Not sure it fits your business? Ask us and we will say honestly.

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It knows what your pages said at the last crawl. Set recrawls to daily if your catalogue changes often, or press recrawl after big updates.

Not from Shopify data. It can explain your shipping times and link your tracking page. Looking up a specific order needs an AI action connected to your system, on Growth and above.

Yes. When it cannot answer, it can offer to take the shopper’s details. On Growth and above, each lead can be sent to your tools as a webhook.

Other industries.

See it answer from your own site. Free for 3 days, no card needed.

No credit card required2-minute automated setupEmbed with one line