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SiteMind

Answer product and docs questions from your own documentation.

Most questions a software company gets are already answered somewhere in its docs. SiteMind reads your documentation, help centre, changelog and pricing page, answers users from them in the widget, and links the exact page each answer came from.

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What your visitors ask. And what SiteMind does with it.

  • How do I verify the signature on your webhooks?

    Answers from your developer docs and links the page with the full example, so the developer can copy it from the source.

  • What is the difference between your Team and Business plans?

    Answers from your pricing page as it stands after the last crawl, and links it so the visitor can check before upgrading.

  • Do you support SSO with Okta?

    If your docs cover it, it answers and links the setup guide. If they do not, it says so instead of guessing, and the question lands in Content Gaps.

  • Why is my API call returning a 429?

    Explains your rate limits from your API reference. It cannot see the user’s account or logs.

What to give it. So it can answer those questions.

  • Docs on their own domain

    Connect your marketing site and your docs site as separate domains of one assistant: 5 on Growth, 10 on Pro.

  • GitHub and Notion

    On Growth and above it can read Markdown in a GitHub repository and pages in Notion, for docs that are not public yet.

  • Recrawls after releases

    Recrawl daily, weekly or monthly, or press the button after a release so answers follow your changelog.

Where it stops. Worth knowing before you start.

  • It does not see a user’s account, usage or logs

    SiteMind answers from your pages and files. It cannot look up a user’s account, usage or logs unless you connect your own system with an AI action, available on Growth and above.

Questions. Answered plainly.

Not sure it fits your business? Ask us and we will say honestly.

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Yes, from your API reference and guides. It quotes what the docs say and links the page. It does not run code or call your API for the user.

Yes. On every plan you can create an API key and send questions to your assistant with POST /api/v1/public/chat.

It says it does not know and can offer to take the user’s email. The question is listed in Content Gaps so you can add the missing answer.

Other industries.

See it answer from your own site. Free for 3 days, no card needed.

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